FAQ
What is the presale for the VOLT token?
The presale is an opportunity for early investors to purchase VOLT tokens at a discounted rate before they are made available to the public. It’s a chance to buy into the project at an initial lower price.
How can I participate in the VOLT token presale?
To participate in the VOLT token presale, please visit our dedicated presale page at volt.cc/presale at the designated start time. Ensure you have your Solana (SOL) ready in a compatible wallet. When the presale begins, you will be able to contribute directly using Solana (SOL) by following the step-by-step instructions provided on the presale page to complete your transaction securely. Make sure to check the start date and time listed on the page to not miss out on this opportunity.
When do I get my tokens after the presale?
When and where will the $VOLT be tradeable after presale?
On launch $VOLT will be tradeable on raydium. And within 4 days $VOLT will be tradeable on various CEX’s. Specific details, including dates and platform listings, will be announced on our website and through our telegram channel and twitter.
What is the token discount for presale investors compared to launch?
Presale investors will receive a 30% discount on $VOLT tokens compared to the price at the official launch. Exact pricing can be reviewed on the presale page: volt.cc/presale
Are there any tokens fees or team tokens?
There are no transaction fees for buying or selling $VOLT tokens, and there are no tokens allocated to the team. This structure ensures all benefits are passed directly to the community and investors.
How do I activate my VOLT card in the app?
To activate your VOLT card, follow the activation steps outlined in our guide on the app interface. For detailed instructions, please visit Guide.
What cryptocurrencies can I use to top up my card?
You can top up more than 500 different cryptocurrencies to your VOLT card including Volt (VOLT), Solana (SOL), Bitcoin (BTC), and Ethereum (ETH).
Are there any fees associated with using my VOLT card?
The VOLT card is designed to be cost-efficient with no transaction fees for your purchases.
It’s important to note, though, that while $VOLT and VOLT Card do not impose any fees, transactions involving third-party services, currency conversions, or international use may incur charges from those external entities. For specific details, refer to our Fee and Rate Schedule.
How does the cashback in $VOLT work?
You can earn up to 10% cashback in $VOLT tokens on all eligible purchases. Cashback rates vary by card tier. Detailed information can be found at Cashback Rewards.
Can I use my VOLT card for international transactions?
Yes, the VOLT card can be used globally anywhere major cards are accepted. For more information on international usage, see Permitted Jurisdictions.
Is my personal information safe with the VOLT app?
Yes, your personal information is secured with state-of-the-art encryption and compliance with the latest data protection regulations. Read more about our privacy measures at Privacy Policy.
What should I do if my VOLT card is lost or stolen?
Immediately report the lost or stolen card through the VOLT app or contact our support team. Detailed steps can be found at ‘Lost or Stolen Card’ in the app
How can I contact VOLT support?
You can contact us via email: support@volt.cc , through the support section in our app, or by texting any one of our team member on our telegram.
What should I do if I encounter an issue with my transaction?
If you experience any transaction issues, please report them through the app or contact our support team with the transaction details and your account information.
How do I update my personal information in the app?
You can update your personal information directly in the app through the settings section under ‘Account Information’.
What measures does VOLT take to ensure customer privacy?
We prioritize customer privacy with rigorous data protection measures, including encryption and compliance with global privacy regulations.
Can I reset my account password?
Yes, you can reset your password via the app or website by following the ‘Forgot Password’ instructions on the login page.
Where can I find tutorials on how to use the VOLT app?
Tutorials and guides are available within the app under the ‘Help’ section and on our official documentation site at volt.cc/docs.
